🛒*Purchase policy🛒 Please read every line before placing order 🛒
🟣 Color Variation Policy:
- The color of the product you see on our website might differ slightly from the actual product due to differences in monitor settings and camera quality. Note that dual-tone sarees may look a bit different from the catalog images (lighter or darker). Please understand that it won’t look exactly the same as it does online or in the catalog.
- Customers agree to accept this slight color variation (around 15%-20%) as a normal part of photography and digital displays
🟣 Size Policy:
- Please ensure you choose the correct size before placing your order.
- Once an order is placed, we are unable to make changes or accept returns due to size issues.
- We recommend checking the size chart on our website to help you make the best choice before purchasing.
🟣 Return and Exchange Policy:
- We accept returns or exchanges only if the product you receive is defective or damaged.
- Please report any defective or damaged products within 24 hours of receiving your order.
- To verify the defect or damage, kindly provide us with a photo.
- We cannot accept returns or exchanges for reasons like color differences or choosing the wrong size.
- Please provide an uninterrupted 360-degree video of the parcel being opened as evidence of the product’s condition.
🟣 Return Procedure:
- If you receive a defective or damaged product, please contact customer support within 24 hours to start the return process.
- Returns are allowed for significant color mistakes (e.g., black to red), but not for minor spots due to the manufacturing process.
- Please provide an uninterrupted 360-degree video of the parcel being opened as evidence of the product’s condition.
- Returns will only be processed if the return procedure is followed according to the provided guidelines.
🟣 Refund Policy:
- Refunds are issued only for confirmed cases of defective or damaged products.
- Refunds will be processed within 7 days after we receive and inspect the returned product.
- The refund will be issued to the original payment method used for the purchase.
🟣 Cancellation Policy:
- Once the order is processed, we cannot accept cancellation requests.
🟣 Shipping and Delivery Policy:
Thank you for shopping with Bodhu Creation! We strive to provide you with the best shopping experience. This Shipping and Delivery Policy outlines the terms and conditions for the shipment of your orders.
1. Shipping Locations
We currently ship our products across India. If you would like to place an order for international delivery, please contact our customer service team for assistance.
2. Free Shipping
- Free Shipping: We offer free standard shipping on all orders within India.
3. Order Processing Time
- All orders are processed within [5-10 business days] after the order is placed. Orders are not processed or shipped on weekends or holidays.
- In the event of high order volumes, processing times may be slightly delayed. We will notify you of any significant delays.
4. Delivery Time
- Delivery: Delivery times typically range from [10-17 business days] depending on your location.
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather, public holidays, or courier delays.
5. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the courier’s website or by contacting our customer service team.
6. Delivery Address
Please ensure that the shipping address provided is accurate and complete. Bodhu Creation is not responsible for delays or delivery issues resulting from incorrect or incomplete address details.
7. Undeliverable Packages
If a package is returned to us due to incorrect address, failed delivery attempts, or refusal to accept the package, we will contact you to arrange reshipment.
8. Damaged or Lost Packages
- Damaged Packages: If you receive a package that is visibly damaged, please refuse delivery and contact us immediately. If you notice damage after accepting the package, please contact us within [24 hours] with photos & 360 degree uninterrupted video of the damage.
- Lost Packages: If your package is lost during transit, please contact us, and we will work with the courier to resolve the issue. Please allow [ 7-10 business days] for the investigation.
9. International Shipping
For international orders, please contact.
🟣 Pricing Policy:
At Bodhu Creation, we are committed to providing high-quality Indian sarees, blouses, and female clothing at fair and competitive prices. This Pricing Policy outlines the terms and conditions related to the pricing of our products.
1. Pricing Information
- Product Prices: All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice.
- Promotions and Discounts: Bodhu Creation may offer promotional prices or discounts on certain products for a limited time. These promotions are subject to specific terms and conditions, which will be clearly communicated during the promotional period.
2. Price Adjustments
- Price Changes: We reserve the right to adjust prices of our products at any time without prior notice. The price you pay will be the price in effect at the time your order is placed.
- Promotional Pricing: Promotional prices are valid only during the specified promotional period. Orders placed outside of this period will not be eligible for promotional pricing.
- No Retroactive Adjustments: We do not offer retroactive price adjustments for items purchased before a promotion or sale.
3. Errors and Omissions
- Pricing Errors: Despite our best efforts, pricing errors may occur. In the event of a pricing error, Bodhu Creation reserves the right to cancel any orders placed at the incorrect price. If your order is canceled due to a pricing error, we will notify you and provide a full refund.
- Typographical Errors: We strive to ensure that all pricing information on our website is accurate; however, typographical errors may occur. Bodhu Creation reserves the right to correct any errors and update pricing information as needed.
4. Payment Methods
- Accepted Payment Methods: We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and digital wallets. Payment options will be clearly presented at checkout.
- Payment Processing: All payments are processed securely through trusted payment gateways. Your payment information is protected and not stored by Bodhu Creation.
5. Currency Conversion
- International Orders: If you are placing an order from outside India, please note that your payment will be converted to Indian Rupees (INR) at the exchange rate determined by your payment provider. Bodhu Creation is not responsible for any differences in pricing due to currency conversion or exchange rates.
6. Taxes and Duties
- GST: All prices listed on our website include Goods and Services Tax (GST) as applicable.
- Customs Duties: For international orders, customs duties and taxes may be applicable based on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price.
7. Price Matching
- No Price Matching: Bodhu Creation does not offer price matching with other retailers or competitors. Our prices are set based on the quality of our products, market conditions, and production costs.
🟣 Customer Responsibilities:
- Customers are responsible for providing accurate information, including the shipping address and contact details, when placing the order.
- It is also the customer’s responsibility to ensure that someone is available to receive the parcel at the provided shipping address.
🟣 Contact Information:
- For any questions, concerns, or help with orders, returns, or exchanges, please contact our customer support team at 9547705089 or 7477760965.
🟣 Policy Updates:
- These policies may change without prior notice. We advise customers to review the policies periodically for any updates or revisions..
Special note:
- Muga Katan fabric may have knot marks.
- Tussar silk sarees may have slight variations in light and deep colors.
- There may be differences in light and deep shades in the case of dual-tone colors.